Privacy Policy

We at Anan Riyadh Store take your privacy and data security seriously. We are committed to protecting the personal information you provide to us, and we follow the highest standards to maintain the confidentiality of this information. This Privacy Policy explains how we collect, use and share the personal information we obtain from our customers and visitors to our website. Please read this policy carefully to understand how you will handle your personal data.

  1. 1. Information We Collect

1.1Personal Information:

  • We collect the personal information you provide to us when you register or purchase through our store. This information includes:
    • Full name
    • Email address
    • Telephone number
    • Shipping and billing address
    • Payment details (such as credit/debit cards)

1.2Non-Personal Information:

  • In addition to personal information, we collect certain non-personal information automatically when you visit our site, such as:
    • Internet Protocol (IP) address
    • Browser type
    • The pages you visit on our site
    • Time, date, and length of your visit
  1. 2. How We Use Information

2.1 Use of Personal Information: We use the information we collect from you for the following purposes:

  • Order Processing: We use Personal Information to complete transactions, including processing payments, shipping products, and communicating about orders.
  • Improve User Experience: We analyze information to provide you with a personalized and relevant shopping experience, such as making product recommendations.
  • Marketing Communications: We send you emails or text messages about special offers or new products if you agree.
  • Service Improvement: We analyze information to improve our services and website to meet the needs of our customers.

2.2 Use of Non-Personal Information: We use Non-Personal Information to track and analyze site usage, which helps us improve the design and functionality of the site and increase marketing effectiveness.

  1. 3. How We Share Information

3.1Third Parties:

  • We do not sell or share your personal information with third parties for marketing purposes without your consent. However, we may share information with certain parties for necessary purposes, such as:
    • Shipping service providers: to ensure that products are delivered to your address.
    • Payment processors: to securely complete online payments.
    • Technical service providers: to improve the performance of the site or provide technical support.

3.2Legal compliance:

  • We may need to disclose your personal information if we believe it is necessary to comply with laws or regulations or to protect our rights or the rights of others.
  1. 4. Information protection

We take a variety of security measures to protect your personal information from unauthorized access, modification, disclosure or destruction. These measures include:

  • SSL encryption: We use Secure Socket Layer (SSL) encryption technology to ensure that your information is protected when you enter it on the Site.
  • Security verification: We regularly check the Site to ensure that users’ data is protected.
  • Access control: We limit employees’ access to personal information to those who are deemed to have a need for it.
  1. 5. Your data rights

5.1Access to information:

  • You may request access to the personal information we hold about you at any time. We will provide you with a copy of the information upon request.

5.2Updating information:

  • You have the right to update or amend your personal data if it is incorrect or out of date.

5.3Deleting information:

  • You can request that we delete the personal information we hold about you if we no longer need it for the purposes for which it was collected.

5.4Unsubscribe:

  • If you do not wish to receive marketing messages from us, you can unsubscribe by following the instructions in the messages or by contacting us directly.
  1. 6. Cookies and Similar Technologies

6.1 What are cookies?

  • Cookies are small text files that are stored on your computer when you visit websites. Cookies help us provide a personalized and effective user experience.

6.2 How we use cookies:

  • We use cookies to improve your user experience on our site, including:
    • Remember your login information and preferences